A joke is like two stories... The first is the setup of the jokewhere you make an assumption. In the second part, that rug is whipped from under you; Revealing…
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Publicly accessible, online sites became more and more popular during the 80's, and in the 90's big business was really starting to take notice. Through a recruitment firm, Citi had…
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"To express the appreciation of the U.S. Government and U.S. Citizens in Chile..." Christopher Pistulka, Consul, U.S. Embassy, Santiago In 2021, I had the privilege to offer communication improvements, which…
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A few years ago, I advised an exec charged with creating a spinoff. It would serve as incubator for programs difficult to support within the parent firm. Believing the new…
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With Jim Joiner, Buck co-authored the first Project Management Institute certification program to win approval from China's Ministry of Education, subsequently writing "question and answer sets" for: exam prep, practice...
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Buck Field created the first linked, hypertext version of PMI's Project Management Lexicon, to eliminate scrolling through pages of content to understand a term that appeared in a an explaination…
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What I love most about consulting and high-level project management is the opportunity to study unique situations, analyze them, investigate potential methods for accomplishing goals (perhaps identifying new opportunities), and…
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IBM service scenarios begin with an incoming voice call to a call center. Customer Support Reps (CSRs) most commonly worked from standard scripts, but lots of unique special instructions are…
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