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Ccreative problem-solving and design-thinking for issues difficult or impossible to solve because of incomplete, contradictory, and changing requirements which frequently cannot be identified or recognizes. “Wicked Problem” refers to ideas or problems that have no definite fix. “Wicked” does not mean “evil” in the context, but rather: resistant to analysis and/or solution

Nothing really bounds the problem solving process – it is experienced as ambiguous, fluid, complex, political, and frustrating as hell. In short, it is wicked.

Nancy RobertsInternational Public Management Review

Value of WPS techniques:

  • Trains teams on how to translate our work to virtual settings and tools available to maximize productivity
  • Enables collaborative system design, getting everyone on the same page in minutes
  • Creates buy-in by having everyone contribute
  • Provides ways for everyone to make their ideas visible
  • Quickly teaches collaboration skills, and puts them to work

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Field Operative

Creating new organizational intelligence via standards-based, transformative information projects, i.e.: Revolution, by the book

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